Shipping policy

Thank you for shopping with Rovira.

Order Processing

Orders are typically processed within 1–3 business days after payment has been confirmed.

Orders are processed during business days only and exclude weekends and public holidays.

Shipping Rates

We offer Flat Rate Shipping. Shipping charges are displayed during checkout before payment is completed.

Delivery Times

Estimated delivery times vary depending on your location and the shipping carrier.

Delivery estimates are provided as guidelines and are not guaranteed.

Order Tracking

Tracking information will be provided via email once your order has been shipped, where available.

Shipping Delays

Rovira is not responsible for delays caused by shipping carriers, customs, severe weather, or other circumstances beyond our control.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. Additional shipping charges may apply if an order must be reshipped due to an incorrect address.

Contact Us

For shipping inquiries, please contact:

Email:At Rovira, customer satisfaction is our priority.

Returns

We accept returns within 30 days of delivery for eligible items that are:

• Unused
• In their original condition
• In the original packaging

Non-Returnable Items

The following items cannot be returned:

• Used or installed electrical products
• Customized or special-order products
• Clearance or final sale items
• Products damaged due to misuse, improper installation, or normal wear

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery and include photos of the product and packaging.

Refund Process

Once your return has been received and inspected, we will notify you of the approval or rejection of your refund.

Approved refunds will be issued to your original payment method within 5–10 business days.

Return Shipping

If the return is due to our error or a defective product, we will cover the return shipping cost.

For all other approved returns, customers are responsible for return shipping expenses.

Contact Us

For return or refund requests, please contact:

Email: info@roviramax.com