Refund policy

At Rovira, customer satisfaction is our priority.

Returns

We accept returns within 30 days of delivery for eligible items that are:

• Unused
• In their original condition
• In the original packaging

Non-Returnable Items

The following items cannot be returned:

• Used or installed electrical products
• Customized or special-order products
• Clearance or final sale items
• Products damaged due to misuse, improper installation, or normal wear

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery and include photos of the product and packaging.

Refund Process

Once your return has been received and inspected, we will notify you of the approval or rejection of your refund.

Approved refunds will be issued to your original payment method within 5–10 business days.

Return Shipping

If the return is due to our error or a defective product, we will cover the return shipping cost.

For all other approved returns, customers are responsible for return shipping expenses.

Contact Us

For return or refund requests, please contact:

Email: info@roviramax.com