Frequently Asked Questions
Are your products suitable for professional and personal use?
Yes. Our electrical solutions are designed for both professionals and everyday users who value quality, reliability, and performance.
Can I cancel or modify my order?
If your order has not yet been processed, we'll do our best to accommodate changes or cancellations. Please contact us as soon as possible.
How can I contact customer support?
You can reach our customer support team by emailing info@roviramax.com. We'll respond as quickly as possible during business hours.
Are your products covered by a warranty?
Warranty coverage may vary by product. Please refer to the product description or contact our support team for warranty information.
What should I do if I receive a damaged or incorrect item?
Please contact us within 48 hours of delivery with your order number and photos of the item so we can resolve the issue promptly.
What is your return policy?
We accept returns within 30 days of delivery for eligible unused items in their original condition and packaging.
How can I track my order?
Once your order has been shipped, you'll receive a confirmation email with tracking information (where available).
Do you offer flat rate shipping?
Yes, we offer flat rate shipping. Shipping costs are calculated and displayed during checkout.
How long does order processing take?
Orders are typically processed within 1–3 business days after payment has been confirmed.
What products does Rovira offer?
Rovira specializes in smart electrical solutions for automotive and general applications, offering reliable products designed for performance and durability.
How do I know if my order was successful?
You’ll receive a confirmation email right after placing your order with your order number and details.